Not loving your new items?
We are happy to accept returns for a store credit!
You have 10 days to mail and return an item for a store credit from the delivery date. We do not issue refunds on our merchandise! Items must be unworn and in original condition including tags attached. They must be free of perfume or any signs of washing or wear. Shoes can be returned for a store credit as long as they are unworn and in the original box.
Sale items, jewelry, undergarments (including bralettes, bandeaus, swimwear, etc.) are FINAL SALE and cannot be returned!
We are not responsible for return shipping costs. We reserve the right to refuse a return if the item looks worn or tags are not attached.
Please return items to:
Silver Lining Boutique
3425 Bannerman Rd Unit 101
Tallahassee, FL 32312
Items will be shipped 1-3 business days after your purchase, for a flat rate of $5. We ship through USPS so you should receive your package within 3-7 business days from the shipping date depending on where you're located. We do not offer other shipping options at the time but hope to in the future. You will receive a tracking number to your email when your order has been shipped. If you have any questions about your order please email customer service at email@example.com.
We are not responsible for lost or stolen packages unless it is an error on OUR part. Please make sure you enter your shipping or delivery address correctly because we are not able to change the address once it has shipped. If you think the postal service has lost your package, please contact USPS and submit a Lost or Stolen Item claim.
Store Pickup Info:
If you choose to pickup your items in store instead of having shipped, please select STORE PICKUP at checkout. You may receive an email saying your item has been fulfilled and shipped without a tracking number, however it has NOT shipped to you. This email just notifies you that we have packed up your order and your order is ready. We will give you a phone call, text, or Email to the number or email you provided at checkout letting you know your items are ready to be picked up. Most orders will be ready the next day!
Our store address is 3425 Bannerman Rd Unit 101, Tallahassee, FL 32312 for pickup.
Delivery/Pickup Option in Perry, FL:
This option is available to the Perry, Florida area ONLY! Please only select this option if you live in the city limits. Our associate Haley will make deliveries on her own schedule after business hours. Haley will deliver to the shipping address you provided at checkout. If you select this option and DO NOT live in Perry, Florida, then your package may be cancelled or delayed. Please make sure your address is entered correctly.
ALSO, keep in mind this option is a one time FREE service- if you need to exchange or return something it is your responsibility to get the items back to the store within our return policy or ship them back to us. We are not responsible for any return costs. Please also keep in mind that Haley usually delivers once a week so if you want to receive an item faster, please pay for shipping or pickup in store. If you have any questions about this, please give us a call 850-894-3482, or email us at firstname.lastname@example.org.